This policy explains how Loan Mart handles information shared through our website, phone, email and enquiry support process.
Last updated: 30 July 2026
We may collect your name, mobile number, city, requested service, enquiry message and information you voluntarily provide for eligibility or document guidance. We also receive basic technical details such as the page used to submit an enquiry.
Information is used to respond to enquiries, understand your service need, explain documents and next steps, support provider-led review, prevent misuse and improve our customer service. We do not promise approval, pricing, policy issuance or claim outcomes.
Where necessary for the service you request, relevant information may be shared with a lender, insurer, financial service provider or authorised support partner. Their eligibility, privacy and product terms will apply to their review. We encourage you to read provider documents before proceeding.
We use reasonable administrative and technical safeguards to limit unauthorised access. Information is retained only as long as needed for enquiry support, operational records, legal obligations or dispute handling. No internet transmission can be guaranteed completely secure.
You may ask us to correct or delete enquiry information, subject to applicable legal and operational requirements. Avoid sending passwords, OTPs, card details or unnecessary sensitive documents through the website form.
For a privacy question or information request, email info.easyloanmart@gmail.com or call 93451 33554 during business hours.